Refund policy

REFUND POLICY

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.

Eligibility for returns:
- The item must be unused, unworn, and in its original condition.
- The item should be returned in its original packaging whenever possible.
- Proof of purchase, such as your order number or confirmation email, is required.

Non-returnable items:
- Gift cards
- Final sale or clearance items
- Personalized or custom-made products
- intimate or hygiene-related items, if applicable
- Any item marked as non-returnable on the product page

Damaged or incorrect items:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [timka.hasan077@outlook.com]. Please include your order number and photos of the item and packaging.

Refunds:
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within 5-10 business days. Processing times may vary depending on your bank or payment provider.

Return shipping:
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Exchanges:
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at [timka.hasan077@outlook.com].

Contact:
If you have any questions about returns or refunds, please contact us at [timka.hasan077@outlook.com]